Joining Instructions

SPARC 2021: Updated Guidance to join conference on Zoom on Thursday 11th November

 

Dear SPARC delegate,

We are using Zoom events to run SPARC this year. Below are a few steps to follow to ensure you can join the conference smoothly:

1) To access the Zoom event, the following three email addresses must be the same:

  • The email address registered with SPARC
  • The email address logged into your Zoom account on your web browser
  • The email address logged into your Zoom software on your computer

If you do not have a Zoom account registered with the email address you used to register for SPARC, please send us an alternative email address that you have a Zoom account associated with and we will issue a new invitation.

If you have a “name@ed.ac.uk” email address you may encounter issues trying to access the Zoom events software. If so, please send us an alternative email address that you have a Zoom account associated with and we will issue a new invitation.

Please send alternative email addresses to SPARC@actify.org.uk

2) Please ensure that you have signed into your web browser with the correct email address. Your browser may already be signed into another account so please check by visiting https://zoom.us/ and clicking ‘My Account’ in the top right.

If another account is logged in please log out and use the email address you used to register for SPARC to sign back in.

If no account is logged in then please use the email address you have registered with SPARC to log in.

3) Please check that your Zoom software is up to date and also signed into the account with the email address that you have used to register for SPARC.

To do this, open the Zoom software on your computer and click on the profile icon in the top right to check what account is logged in.

If another account is logged in please log out and use the email address you used to register for SPARC to sign back in.

If no account is logged in then please use the email address you have registered with SPARC to log in to the software.

4) Click the ‘Register’ button you will find in your invite email or use the button below. Please continue to use the same email address when prompted. Follow the instructions and you will be taken to the conference lobby where you will be able to click to join the different sessions throughout the day.


Thursday Conference Link


5) Please try and join the lobby before the event to ensure you can join. If you cannot join please revisit the steps above.

If you are still unable to join please email sparc@actify.org.uk with details of your issue and we will do our best to help you.